  {"id":321,"date":"2022-08-25T20:41:26","date_gmt":"2022-08-25T20:41:26","guid":{"rendered":"https:\/\/www.hawaii.edu\/testbridgetohope\/?page_id=321"},"modified":"2026-06-22T11:05:47","modified_gmt":"2026-06-22T11:05:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hawaii.edu\/bridgetohope\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section id=\"top\" aria-labelledby=\"faq-landing-title\" style=\"max-width: 980px;margin: 0 auto 32px auto;padding: 0 16px;line-height: 1.65;font-size: 16px;color: #222;font-family: Arial, Helvetica, sans-serif\">\n\n  <section aria-labelledby=\"faq-landing-title\" style=\"margin: 0 0 30px 0;border: 1px solid #d6d6d6;background: #f7fbff;border-radius: 8px;overflow: hidden\">\n\n    <div style=\"display: flex;flex-wrap: wrap;align-items: stretch\">\n\n      <div style=\"flex: 1 1 360px;padding: 28px 24px;background: #ffffff\">\n\n        <p style=\"margin: 0 0 12px 0;color: #c73545;font-weight: bold;letter-spacing: 0.04em;text-transform: uppercase\">\n           Frequently Asked Questions\n        <\/p>\n\n\n        <p style=\"font-size: 19px;margin: 0 0 16px 0\">\n          Use this page to find common questions about Bridge to Hope, eligibility, First-to-Work, TANF, work hours, and campus support.\n        <\/p>\n\n        <p style=\"font-size: 17px;margin: 0 0 18px 0;color: #0b3f35\">\n          <strong>Find the topic that best matches your question.<\/strong>\n        <\/p>\n\n        <p style=\"margin: 0\">\n          <a href=\"#faq-topics\" style=\"display: inline-block;background: #c73545;color: #ffffff;text-decoration: none;font-weight: bold;padding: 11px 16px;border-radius: 999px\">\n            View FAQ Topics\n          <\/a>\n        <\/p>\n\n      <\/div>\n\n         <div style=\"flex:1 1 340px;background:linear-gradient(135deg,#eef7f1 0%,#ffffff 65%,#fff7f8 100%);display:flex;align-items:center;justify-content:center;padding:22px\">\n\n\n       \n             <img decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/testbridgetohope\/wp-content\/uploads\/sites\/45\/2026\/06\/FAQ.png\" alt=\"Bridge to Hope students and campus support staff\" style=\"display:block;width:100%;height:auto;border:0;border-radius:6px\">\n \n    <\/div>\n\n\n\n  <\/div><\/section>\n\n  <section id=\"faq-topics\" aria-labelledby=\"faq-topics-title\" style=\"margin: 34px 0\">\n\n    <h2 id=\"faq-topics-title\" style=\"font-size: 28px;margin: 0 0 10px 0;color: #111\">\n      FAQ Topics\n    <\/h2>\n\n    <p style=\"font-size: 17px;margin: 0 0 18px 0\">\n      These sections organize common questions by topic.\n    <\/p>\n\n    <div style=\"display: flex;flex-wrap: wrap;gap: 16px;margin: 18px 0\">\n\n      <article style=\"flex: 1 1 260px;border: 1px solid #d6d6d6;border-top: 5px solid #005ea8;padding: 18px;background: #ffffff;border-radius: 6px\">\n        <div aria-hidden=\"true\" style=\"width: 64px;height: 64px;border-radius: 50%;background: #005ea8;color: #ffffff;display: flex;align-items: center;justify-content: center;font-size: 28px;margin: 0 auto 12px auto\">\n          \u2713\n        <\/div>\n\n        <h3 style=\"font-size: 21px;text-align: center;margin: 0 0 10px 0;color: #111\">\n          Eligibility\n        <\/h3>\n\n        <p style=\"margin: 0 0 14px 0;text-align: center\">\n          Learn who may qualify for Bridge to Hope and what basic participation requirements apply.\n        <\/p>\n\n        <p style=\"margin: 0;text-align: center\">\n          <a href=\"https:\/\/www.hawaii.edu\/bridgetohope\/faq\/eligibility\/\" style=\"display: inline-block;background: #005ea8;color: #ffffff;text-decoration: none;font-weight: bold;padding: 10px 14px;border-radius: 999px\">\n            View Eligibility\n          <\/a>\n        <\/p>\n      <\/article>\n\n      <article style=\"flex: 1 1 260px;border: 1px solid #d6d6d6;border-top: 5px solid #4b7f52;padding: 18px;background: #ffffff;border-radius: 6px\">\n        <div aria-hidden=\"true\" style=\"width: 64px;height: 64px;border-radius: 50%;background: #4b7f52;color: #ffffff;display: flex;align-items: center;justify-content: center;font-size: 28px;margin: 0 auto 12px auto\">\n          \u2139\n        <\/div>\n\n        <h3 style=\"font-size: 21px;text-align: center;margin: 0 0 10px 0;color: #111\">\n          What Is Bridge to Hope?\n        <\/h3>\n\n        <p style=\"margin: 0 0 14px 0;text-align: center\">\n          Learn what BTH does, how it supports education, and how it works with First-to-Work.\n        <\/p>\n\n        <p style=\"margin: 0;text-align: center\">\n          <a href=\"https:\/\/www.hawaii.edu\/bridgetohope\/faq\/what-does-bth-do\/\" style=\"display: inline-block;background: #4b7f52;color: #ffffff;text-decoration: none;font-weight: bold;padding: 10px 14px;border-radius: 999px\">\n            View BTH Overview\n          <\/a>\n        <\/p>\n      <\/article>\n\n      <article style=\"flex: 1 1 260px;border: 1px solid #d6d6d6;border-top: 5px solid #6a4fb3;padding: 18px;background: #ffffff;border-radius: 6px\">\n        <div aria-hidden=\"true\" style=\"width: 64px;height: 64px;border-radius: 50%;background: #6a4fb3;color: #ffffff;display: flex;align-items: center;justify-content: center;font-size: 28px;margin: 0 auto 12px auto\">\n          \u23f1\n        <\/div>\n\n        <h3 style=\"font-size: 21px;text-align: center;margin: 0 0 10px 0;color: #111\">\n          Work Hours\n        <\/h3>\n\n        <p style=\"margin: 0 0 14px 0;text-align: center\">\n          Learn how many work hours may be required and how education hours may be counted.\n        <\/p>\n\n        <p style=\"margin: 0;text-align: center\">\n          <a href=\"https:\/\/www.hawaii.edu\/bridgetohope\/faq\/how-many-hours-do-i-need-to-work\/\" style=\"display: inline-block;background: #6a4fb3;color: #ffffff;text-decoration: none;font-weight: bold;padding: 10px 14px;border-radius: 999px\">\n            View Work Hours\n          <\/a>\n        <\/p>\n      <\/article>\n\n      <article style=\"flex: 1 1 260px;border: 1px solid #d6d6d6;border-top: 5px solid #d9822b;padding: 18px;background: #ffffff;border-radius: 6px\">\n        <div aria-hidden=\"true\" style=\"width: 64px;height: 64px;border-radius: 50%;background: #d9822b;color: #ffffff;display: flex;align-items: center;justify-content: center;font-size: 28px;margin: 0 auto 12px auto\">\n          \u00a7\n        <\/div>\n\n        <h3 style=\"font-size: 21px;text-align: center;margin: 0 0 10px 0;color: #111\">\n          TANF \/ First-to-Work\n        <\/h3>\n\n        <p style=\"margin: 0 0 14px 0;text-align: center\">\n          Review general TANF and First-to-Work questions connected to education and participation.\n        <\/p>\n\n        <p style=\"margin: 0;text-align: center\">\n          <a href=\"https:\/\/www.hawaii.edu\/bridgetohope\/faq\/tanf\/\" style=\"display: inline-block;background: #d9822b;color: #ffffff;text-decoration: none;font-weight: bold;padding: 10px 14px;border-radius: 999px\">\n            View TANF FAQs\n          <\/a>\n        <\/p>\n      <\/article>\n\n      <article style=\"flex: 1 1 260px;border: 1px solid #d6d6d6;border-top: 5px solid #111111;padding: 18px;background: #ffffff;border-radius: 6px\">\n        <div aria-hidden=\"true\" style=\"width: 64px;height: 64px;border-radius: 50%;background: #111111;color: #ffffff;display: flex;align-items: center;justify-content: center;font-size: 28px;margin: 0 auto 12px auto\">\n          \ud83d\udcbc\n        <\/div>\n\n        <h3 style=\"font-size: 21px;text-align: center;margin: 0 0 10px 0;color: #111\">\n          BTH Jobs and Work Hours\n        <\/h3>\n\n        <p style=\"margin: 0 0 14px 0;text-align: center\">\n          Learn about campus jobs, employment requirements, and work-hour expectations.\n        <\/p>\n\n        <p style=\"margin: 0;text-align: center\">\n          <a href=\"https:\/\/www.hawaii.edu\/bridgetohope\/faq\/bth-job-and-work-hours\/\" style=\"display: inline-block;background: #111111;color: #ffffff;text-decoration: none;font-weight: bold;padding: 10px 14px;border-radius: 999px\">\n            View BTH Jobs\n          <\/a>\n        <\/p>\n      <\/article>\n\n    <\/div>\n\n  <\/section>\n\n  <section aria-labelledby=\"faq-info-title\" style=\"margin: 34px 0\">\n\n    <h2 id=\"faq-info-title\" style=\"font-size: 28px;margin: 0 0 12px 0;color: #111\">\n      General Information\n    <\/h2>\n\n    <div style=\"display: flex;flex-wrap: wrap;gap: 16px;margin: 18px 0\">\n\n      <article style=\"flex: 1 1 300px;border: 1px solid #d6d6d6;border-left: 6px solid #005ea8;padding: 18px;background: #ffffff;border-radius: 6px\">\n        <h3 style=\"font-size: 21px;margin: 0 0 12px 0;color: #111\">\n          General Questions\n        <\/h3>\n\n        <details style=\"border: 1px solid #e0e0e0;padding: 12px;margin: 0 0 10px 0;background: #fbfbfb;border-radius: 4px\">\n          <summary style=\"cursor: pointer;color: #111\">\n            <strong>What is Bridge to Hope? What does BTH offer?<\/strong>\n          <\/summary>\n\n          <div style=\"margin-top: 12px\">\n            <p style=\"margin: 0 0 12px 0\">\n              Bridge to Hope is a partnership between the University of Hawai\u02bbi and the Hawai\u02bbi State Department of Human Services\u2019 First-to-Work program.\n            <\/p>\n\n            <p style=\"margin: 0 0 12px 0\">\n              Bridge to Hope offers on-campus student employment for full-time enrolled students who have a First-to-Work employment requirement.\n            <\/p>\n\n            <p style=\"margin: 0\">\n              BTH also connects students with support services to help welfare-recipient students succeed in reaching their educational goals. Bridge to Hope is available at University of Hawai\u02bbi campuses statewide.\n            <\/p>\n          <\/div>\n        <\/details>\n\n        <details style=\"border: 1px solid #e0e0e0;padding: 12px;margin: 0 0 10px 0;background: #fbfbfb;border-radius: 4px\">\n          <summary style=\"cursor: pointer;color: #111\">\n            <strong>What is BTH\u2019s relationship with First-to-Work?<\/strong>\n          <\/summary>\n\n          <div style=\"margin-top: 12px\">\n            <p style=\"margin: 0 0 12px 0\">\n              Bridge to Hope is a University of Hawai\u02bbi program that serves students participating in First-to-Work. Participation in BTH is voluntary and is intended to help students meet FTW employment requirements while balancing school, work, and family responsibilities.\n            <\/p>\n\n            <p style=\"margin: 0 0 12px 0\">\n              Both FTW and BTH are bound by confidentiality requirements and may only share information when permission is specifically granted by the student or client.\n            <\/p>\n\n            <p style=\"margin: 0\">\n              Bridge to Hope staff are University educators, while First-to-Work staff are welfare case managers. These systems work together to support college education as a pathway toward economic self-sufficiency.\n            <\/p>\n          <\/div>\n        <\/details>\n\n        <details style=\"border: 1px solid #e0e0e0;padding: 12px;margin: 0;background: #fbfbfb;border-radius: 4px\">\n          <summary style=\"cursor: pointer;color: #111\">\n            <strong>Is your question not listed?<\/strong>\n          <\/summary>\n\n          <div style=\"margin-top: 12px\">\n            <p style=\"margin: 0\">\n              Call <a href=\"tel:18089569313\" style=\"color:#005ea8;font-weight:bold\">(808) 956-9313<\/a>\n              or email\n              <a href=\"mailto:bth@hawaii.edu\" style=\"color:#005ea8;font-weight:bold\">bth@hawaii.edu<\/a>.\n              You may also contact the Bridge to Hope contact at your campus.\n            <\/p>\n          <\/div>\n        <\/details>\n      <\/article>\n\n      <article style=\"flex: 1 1 300px;border: 1px solid #d6d6d6;border-left: 6px solid #d9822b;padding: 18px;background: #fffaf4;border-radius: 6px\">\n        <h3 style=\"font-size: 21px;margin: 0 0 12px 0;color: #111\">\n          Acronyms\n        <\/h3>\n\n        <ul style=\"margin: 0 0 0 24px;padding: 0\">\n          <li style=\"margin-bottom: 8px\"><strong>BTH:<\/strong> Bridge to Hope, a University of Hawai\u02bbi program for TANF and First-to-Work participating students.<\/li>\n          <li style=\"margin-bottom: 8px\"><strong>TANF:<\/strong> Temporary Assistance for Needy Families, the federally funded program also known as welfare.<\/li>\n          <li style=\"margin-bottom: 8px\"><strong>FTW:<\/strong> First-to-Work, Hawai\u02bbi\u2019s program responsible for the work component of TANF.<\/li>\n          <li style=\"margin-bottom: 8px\"><strong>DHS:<\/strong> Hawai\u02bbi State Department of Human Services.<\/li>\n          <li style=\"margin-bottom: 8px\"><strong>UFUE:<\/strong> Up Front Universal Engagement.<\/li>\n        <\/ul>\n      <\/article>\n\n      <article style=\"flex: 1 1 300px;border: 1px solid #d6d6d6;border-left: 6px solid #111111;padding: 18px;background: #f9f9f9;border-radius: 6px\">\n        <h3 style=\"font-size: 21px;margin: 0 0 12px 0;color: #111\">\n          Disclaimer\n        <\/h3>\n\n        <p style=\"margin: 0 0 12px 0\">\n          These pages are intended to provide general information and answer basic questions about the University of Hawai\u02bbi Bridge to Hope program and the First-to-Work Education Policy.\n        <\/p>\n\n        <p style=\"margin: 0\">\n          Only First-to-Work can make final determinations or officially interpret its program policies. It is always a good idea to stay in communication with your case manager.\n        <\/p>\n      <\/article>\n\n    <\/div>\n\n  <\/section>\n\n  <section aria-labelledby=\"faq-help-title\" style=\"border: 1px solid #d6d6d6;border-left: 6px solid #005ea8;padding: 18px;margin: 34px 0;background: #f7fbff;border-radius: 6px\">\n\n    <div style=\"display: flex;flex-wrap: wrap;gap: 16px;align-items: center\">\n\n      <div aria-hidden=\"true\" style=\"width: 72px;height: 72px;min-width: 72px;border-radius: 50%;background: #00513f;color: #ffffff;display: flex;align-items: center;justify-content: center;font-size: 34px\">\n        \u260e\n      <\/div>\n\n      <div style=\"flex: 1 1 280px\">\n        <h2 id=\"faq-help-title\" style=\"font-size: 24px;line-height: 1.25;margin: 0 0 8px 0;color: #111\">\n          Need More Help?\n        <\/h2>\n\n        <p style=\"margin: 0\">\n          Contact Bridge to Hope or find your campus representative for more support.\n        <\/p>\n      <\/div>\n\n      <div style=\"flex: 2 1 420px;display: flex;flex-wrap: wrap;gap: 12px;justify-content: center\">\n        <a href=\"https:\/\/www.hawaii.edu\/bridgetohope\/campuscontacts\/\" style=\"display: inline-block;min-width: 170px;text-align: center;background: #005ea8;color: #ffffff;text-decoration: none;font-weight: bold;padding: 11px 14px;border-radius: 999px\">\n          BTH Campus Contacts\n        <\/a>\n\n        <a href=\"https:\/\/www.hawaii.edu\/bridgetohope\/downloads\/ftwforms\/\" style=\"display: inline-block;min-width: 170px;text-align: center;background: #111111;color: #ffffff;text-decoration: none;font-weight: bold;padding: 11px 14px;border-radius: 999px\">\n          FTW Monthly Forms\n        <\/a>\n\n        <a href=\"mailto:bth@hawaii.edu\" style=\"display: inline-block;min-width: 170px;text-align: center;background: #6a4fb3;color: #ffffff;text-decoration: none;font-weight: bold;padding: 11px 14px;border-radius: 999px\">\n          Email BTH\n        <\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/section><\/section>\n\n\n\n\n<div aria-labelledby=\"bth-social-title\" style=\"width:100%;max-width:1180px;margin:10px auto 0 auto;padding:0 10px\">\n\n  <div style=\"background:#ffffff;border-top:6px solid #005ea8;border-radius:18px;padding:22px;text-align:center\">\n\n    <h2 id=\"bth-social-title\" style=\"font-size:22px;line-height:1.25;margin:0 0 8px 0;color:#111111;font-weight:800\">\n      Follow Bridge to Hope\n    <\/h2>\n\n    <p style=\"margin:0 auto 20px auto;max-width:720px;font-size:15px;line-height:1.55;color:#333333\">\n      Stay connected with Bridge to Hope updates, student stories, and program information.\n    <\/p>\n\n    <div style=\"display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:24px;width:100%\">\n\n      <div style=\"flex:1 1 520px;max-width:720px;display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:18px;padding:14px;background:#f7fbff;border:1px solid #d6d6d6;border-radius:14px\">\n\n        <div style=\"flex:0 0 auto;text-align:center\">\n          <img decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/testbridgetohope\/wp-content\/uploads\/sites\/45\/2022\/07\/BTH-Logo-c-copy-1024x641.png\" alt=\"Bridge to Hope logo\" loading=\"lazy\" style=\"display:block;width:150px;max-width:100%;height:auto;margin:0 auto;border:0\">\n        <\/div>\n\n        <div style=\"flex:1 1 280px;min-width:240px;font-size:14px;line-height:1.55;color:#222222;text-align:left\">\n          <strong>\n            Bridge to Hope Statewide Coordinator<br>\n            Derek Galanto<br>\n            2600 Campus Road | Honolulu, HI 96822 | QLCSS 211<br>\n            <a href=\"tel:18089569313\" style=\"color:#005ea8;text-decoration:underline\">(808) 956-9313<\/a> |\n            <a href=\"mailto:bth@hawaii.edu\" style=\"color:#005ea8;text-decoration:underline\">bth@hawaii.edu<\/a><br>\n            Last Modified: June 2026\n          <\/strong>\n        <\/div>\n\n      <\/div>\n\n      <div aria-label=\"Bridge to Hope social media links\" style=\"flex:0 1 160px;display:flex;justify-content:center;align-items:center;gap:14px;margin:0;flex-wrap:wrap\">\n\n        <a href=\"https:\/\/www.instagram.com\/uhbridgetohope\/\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Open Bridge to Hope Instagram\" style=\"display:inline-flex;align-items:center;justify-content:center;width:58px;height:58px;border-radius:50%;background:#ffffff;border:2px solid #d6d6d6;text-decoration:none;overflow:hidden\">\n          <img decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/testbridgetohope\/wp-content\/uploads\/sites\/45\/2026\/06\/Untitled-design-36.png\" alt=\"Instagram\" loading=\"lazy\" style=\"display:block;width:58px;height:58px;object-fit:cover;border:0;margin:0;padding:0\">\n        <\/a>\n\n        <a href=\"https:\/\/www.facebook.com\/uhbridgetohope\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Open Bridge to Hope Facebook\" style=\"display:inline-flex;align-items:center;justify-content:center;width:58px;height:58px;border-radius:50%;background:#ffffff;border:2px solid #d6d6d6;text-decoration:none;overflow:hidden\">\n          <img decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/testbridgetohope\/wp-content\/uploads\/sites\/45\/2026\/06\/Untitled-design-37.png\" alt=\"Facebook\" loading=\"lazy\" style=\"display:block;width:58px;height:58px;object-fit:cover;border:0;margin:0;padding:0\">\n        <\/a>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Use this page to find common questions about Bridge to Hope, eligibility, First-to-Work, TANF, work hours, and campus support. Find the topic that best matches your question. View FAQ Topics FAQ Topics These sections organize common questions &hellip; <\/p>\n","protected":false},"author":176,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-onecolumn.php","meta":{"footnotes":""},"class_list":["post-321","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/pages\/321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/comments?post=321"}],"version-history":[{"count":47,"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/pages\/321\/revisions"}],"predecessor-version":[{"id":2266,"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/pages\/321\/revisions\/2266"}],"wp:attachment":[{"href":"https:\/\/www.hawaii.edu\/bridgetohope\/wp-json\/wp\/v2\/media?parent=321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}