{"id":1620,"date":"2026-06-09T23:32:52","date_gmt":"2026-06-09T23:32:52","guid":{"rendered":"https:\/\/www.hawaii.edu\/testbridgetohope\/?p=1620"},"modified":"2026-06-22T11:33:31","modified_gmt":"2026-06-22T11:33:31","slug":"test","status":"publish","type":"post","link":"https:\/\/www.hawaii.edu\/bridgetohope\/2026\/06\/09\/test\/","title":{"rendered":"Trouble Shooting PDF Forms"},"content":{"rendered":"\n
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\n Bridge to Hope PDF Help\n <\/p>\n\n \n

\n Use this page if you are having trouble downloading, finding, saving, signing, or emailing a Bridge to Hope PDF form.\n <\/p>\n\n <\/div>\n\n <\/div>\n\n <\/section>\n\n

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\n Quick Fixes\n <\/h2>\n\n
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\n 1\n <\/div>\n\n

\n Download Again\n <\/h3>\n\n

\n Download a fresh copy if the form is blank, broken, or not saving.\n <\/p>\n\n <\/article>\n\n

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\n 2\n <\/div>\n\n

\n Open Saved File\n <\/h3>\n\n

\n Open the file from your computer, not from the browser preview.\n <\/p>\n\n <\/article>\n\n

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\n 3\n <\/div>\n\n

\n Reopen & Check\n <\/h3>\n\n

\n Reopen the saved PDF before emailing it to make sure your answers are visible.\n <\/p>\n\n <\/article>\n\n <\/div>\n\n <\/section>\n\n

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\n Common Problems and What to Do\n <\/h2>\n\n

\n Open the issue that matches what is happening.\n <\/p>\n\n

\n \n My answers disappeared after I saved the form.<\/strong>\n <\/summary>\n\n
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\n This can happen when a PDF is filled out in a browser preview instead of from the saved file.\n <\/p>\n\n

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  1. Download the PDF again.<\/li>\n
  2. Open the saved file from your computer.<\/li>\n
  3. Fill out the form again.<\/li>\n
  4. Choose Save As<\/strong> or Save a Copy<\/strong>.<\/li>\n
  5. Rename the file with your name and the form name.<\/li>\n
  6. Close and reopen the saved copy before emailing it.<\/li>\n <\/ol>\n <\/div>\n <\/details>\n\n
    \n \n I cannot find the file I downloaded.<\/strong>\n <\/summary>\n\n
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    \n Most downloaded files go to a folder called Downloads<\/strong>.\n <\/p>\n\n