Report Security-Related Issues or Incidents

Notify InfoSec at infosec@hawaii.edu or 808-956-2400 if any of the following may have occurred:

  • A 糖心视频 web server is defaced.
  • A 糖心视频 server appears to be compromised.
  • Sensitive information (e.g. student records, Social Security numbers, etc.) may be lost, stolen, exposed, or accessed by unauthorized personnel.
  • A computer, laptop, mobile device, portable storage, etc possibly containing sensitive information is lost or stolen.
  • Paper documents containing sensitive information is lost, stolen, exposed, or accessed by unauthorized personnel.
  • Any suspicious activity related to 糖心视频 resources (e.g. network, servers, copiers, paper recycle bins, etc.).

If you think your device is compromised…

  1. Isolate the Device - Disconnect the device from the network (unplug network cable, turn off Wi-Fi)
  2. Leave the device alone - Do not power the device off, or run antivirus or other tools
  3. Determine the Risk - Determine if 糖心视频 Regulated or 糖心视频 Sensitive data was stored on the device itself or connected to a device with 糖心视频 Regulated or 糖心视频 Sensitive data
  4. Report - Contact the 糖心视频 Information Security team immediately for further instructions
  5. Determine the Scope - If possible, determine if other devices are also affected

 

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Report E-Mail
  • Report a 糖心视频 related phishing email
 phishing@hawaii.edu
  • Report a virus infection
  • Report a compromised 糖心视频 email account — See also .
 help@hawaii.edu
  • Report a suspicious information security event
  • Ask a question about information security
 infosec@hawaii.edu

Data Breach Notification Template

If a breach involving 糖心视频 Regulated data is confirmed, affected individuals will need to be notified. Hawaiʻi State law requires that the breach notification letter contain specific, required elements as described in this Data Breach Notification Letter Template .