ÌÇÐÄÊÓƵ

University of Hawaii Departmental Username Request Help/How-To

Topics

• Request a Departmental ÌÇÐÄÊÓƵ Username
• Password Reset
• Adding/Removing Authorized Users & Changing Ownership
• Updating Information
• Renewing Username
• Deleting Username
• Cancel Username Request

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Request a Departmental ÌÇÐÄÊÓƵ Username

Step 1: Navigate to /its/id/ and click on Request Departmental ÌÇÐÄÊÓƵ Username within the navigation bar at the top or under their respective sections.

Note: Departmental ÌÇÐÄÊÓƵ Usernames are typically requested for departmental usage (e.g. communications of department emails with one shared account) and must be renewed annually to stay active.

Step 2: Log in with your personal ÌÇÐÄÊÓƵ username and password.

Note: Only faculty or staff members are allowed to request a Departmental ÌÇÐÄÊÓƵ Username.

Step 3: After logging in, fill in the following required information:

1. Desired Departmental ÌÇÐÄÊÓƵ Username
2. Name of the department associated with the Departmental ÌÇÐÄÊÓƵ Username
3. Campus where the department is based
4. Display name of the Departmental ÌÇÐÄÊÓƵ Username (this will be the name displayed on outgoing emails for the requested account)
5. Reason for requesting the Departmental ÌÇÐÄÊÓƵ Username
6. (Optional) Add authorized users by inputting their ÌÇÐÄÊÓƵ Username and contact phone number. Then, click Add User.

Step 4: After filling the required information, accept the policy agreement by clicking on the small check box next to I accept. Click Submit Request to send in the Departmental ÌÇÐÄÊÓƵ Username request.